Negotiations Account Manager (CLOSED)

Negotiations Account Manager

Pacific Debt is the nation’s most consumer-friendly debt relief provider with a homebase in downtown San Diego. Our goal is to help people overcome their debt, utilizing the best way that works for their financial goals while offering the highest level of commitment. We have been in business since 2002 and are now one of the leading debt consolidation companies with a BBB Accredited rating. We expect our employees, at all levels, to be constant students, studying their performance as it pertains to our business and come back stronger for our clients and ourselves each day. We are diligent in  prioritizing our growth, our goals, and mastering ourselves resulting in excellent customer service, exceptional teamwork, and a culture that makes work feel like home. Our values guide everything we do, including how we interact with our employees, our clients, and our business partners.

We are seeking a proven producer to join our Negotiations Account Management  team. Individuals with a background in Debt Settlement, Sales, Account Management, and Collections are encouraged to apply.

Account Manager Responsibilities:

• Develop and manage a portfolio of client relationships and provide support to clients through consistent follow up and communication
• Work directly with clients to keep them motivated and on track
• Keep detailed notes and records of all communication with clients
• Serve as primary point of contact to support problem resolution and ensure client retention
• Cultivate and sustain professional rapport with internal teams and clients
• Ability to work closely with the Negotiations team

Account Manager Qualifications:

• Experience in Debt Settlement, sales, customer service and/or financial services are all highly desirable
• Ability to handle a heavy workload, multitask and be a team player
• Exceptional communication skills, both verbal and written
• Confident in building and maintaining strong client relationships
• Professionalism with a positive attitude
• Dependability and Punctuality a must

Benefits:

• Health, Dental, Vision available within 90 days of employment
• 401k and FSA
• Company/Department Outings, Team Building Events
• Paid time off

Hours(PST)

• M-TH: 8:00am-5:00pm
• F: 8:00am-3:00pm
• Base pay is $18-$20 per hour DOE
• Competitive commissions are paid monthly based on  production

If you feel you have the necessary skill set and meet the requirements above and would like to apply for this position, please send your resume to carrielozano@pacificdebt.com and our team will follow up with you to let you know what the next steps will be.

**References should be available upon request. Paid training will be provided.**

This is currently a remote position, applicants should be equipped to work effectively and efficiently in a remote environment

AAP/EEO Statement

Pacific Debt Relief provides equal employment opportunities to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.