Debt Negotiations Loan Coordinator (CLOSED)

Job Description

Pacific Debt is the nation’s most consumer-friendly debt relief provider with a homebase in downtown San Diego. Our goal is to help people overcome their debt, utilizing the best way that works for their financial goals while offering the highest level of commitment. We have been in business since 2002 and are now one of the leading debt settlement companies with a BBB Accredited rating. We expect our employees, at all levels, to be constant students, studying their performance as it pertains to our business and come back stronger for our clients and ourselves each day. We are diligent in prioritizing our growth, our goals, and mastering ourselves resulting in excellent customer service, exceptional teamwork, and a culture that makes work feel like home. Our values determine how we interact with our employees, our clients, and our business partners.

We are seeking a proven producer to join our Debt Negotiations team. Individuals with a background in Sales, Negotiations, Account Management, and Collections, are encouraged to apply.

Negotiator Responsibilities:

• Analyze clients’ debt portfolios to identify potential settlement opportunities based on industry knowledge and company standards
• Collaborate with clients to develop personalized debt settlement strategies that align with their financial capabilities
• Negotiate with creditors, lenders, and collection agencies to secure favorable settlement terms on behalf of clients
• Advocate for clients’ interests while maintaining a professional and collaborative demeanor during negotiations
• Pitch and present settlement offers to clients, explaining the benefits and implications of each proposed settlement opportunity
• Provide accurate and transparent information to clients about the settlement process, potential outcomes, and associated timelines
• Keep detailed records of all communication, negotiation progress, and settlements achieved for documentation and compliance purposes
• Stay up-to-date with industry trends, regulations, and best practices related to debt negotiation and settlement
• Cultivate and sustain professional rapport with internal teams and clients

Negotiator Qualifications:

• Work with existing lending partners to identify pre-qualified candidates within out existing client base
• Communicate regularly with our partner lenders to understand compliant, qualifications, and funded loans
• Assist pre-qualified candidates through the loan process to get loans funded as quickly as possible
• Create marketing resources and materials for us in client reach out vie Email, SMS, and phone
• Negotiate and settle eligible debts utilizing loan proceeds within company guidelines and timelines
• Collaborate with our negotiation team to effectively settle all debts within a short time frame
• Negotiate with creditors, lenders, and collection agencies to secure favorable settlement terms on behalf of clients
• Advocate for clients’ interested while maintaining a professional and collaborative demeanor during negotiations
• Pitch and present settlement offers to clients, explaining the benefits and implications of each proposed settlement opportunity
• Provide accurate and transparent information to clients about loan terms, the settlement process, potential outcomes, and associate timelines
• Keep detailed records of all communication, negotiation progress, and settlements achieved for documentation and compliance purposes
• Stay up-to-date with industry trends, regulations, and best practices related to debt negotiation and settlement
• Cultivate and sustain professional rapport with internal teams and clients

Negotiations Loan Coordinator Qualifications:

• Confident in negotiating with the highest standards of honesty, integrity, and ethics
• Experience in sales, and/or financial services are highly desirable
• Ability to handle a heavy workload, multitask and be a team player while producing consistent results in a quota driven environment
• Strong communication and analytical skills
• Professionalism with a positive attitude
• Ability to network and maintain a contact database
• Dependability and punctuality are a must
• Two or four year college degree preferred; however, thoe with college coursework or relevant experience will be considered

Benefits:

• Health, Dental, Vision available within 90 days of employment
• 401k and FSA
• Fun Company/ Department Outings, Team Building Events
• Paid time off

Hours(PST)

• M-TH: 8:00am-5:00pm
• F: 8:00am-3:00pm
• Base pay is $18-$20 per hour DOE
• Competitive performance based commissions are paid monthly

If you feel you have the necessary skill set and meet the requirements above and would like to apply for this position, please send your resume to carrielozano@pacificdebt.com and our team will follow up with you to let you know what the next steps will be.

**References should be available upon request. Paid training will be provided.**

This is currently a remote position, applicants should be equipped to work effectively and efficiently in a remote environment

AAP/EEO Statement

Pacific Debt Relief provides equal employment opportunities to all employees and job seekers without regard to race, color, religion, national origin, sex, age, disability, pregnancy, sexual orientation, gender identity, genetic information, veteran status, or any other protected characteristic under federal, state or local laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.